At Rentist, your privacy is important to us. We are committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website rentist.com. By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.
This Privacy Policy explains what data we collect, how we use it, and what rights you have to protect your information. This policy applies only to our website and its visitors, and not to data collected through other channels.
The data controller of your personal data is:
Respo Haagised AS
Company reg. number: 10354808
Email: info@respo.ee
Phone: +372 730 1841
We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, effective as of 25.05.2018.
Data Collection and Use
What Data We Collect
The data we collect includes both information that you knowingly and actively provide when using our services or participating in promotions, and information automatically sent by your devices when accessing our products and services.
We may receive your personal data in the following ways:
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When you register as a user on rentist.com
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When you browse the website rentist.com
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When you make payments via online banking or other electronic payment methods
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When you comment on, like, or share posts on our social media accounts
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When you subscribe to our newsletter
Types of Data Collected
Personal Data
We will only request personal information when it is necessary to provide a service to you. When contacting us or visiting our website, you may share the following:
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First and last name
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Personal identification code
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Email address
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Postal address, country, region, city
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Phone number
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Your rental history and activities on our platform
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Communication history with us
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Browser information and IP address
Log Files
Our website rentist.com stores log files of its visitors. This data may include:
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Device type
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Internet Protocol (IP) address
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Browser type
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Internet Service Provider (ISP)
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Date and time of visit
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Entry and exit pages, number of clicks
Log file data is used to analyze trends, manage the website, track user behavior, and gather demographic information. This information is not intended to identify individuals and cannot be used for such purposes.
Cookies
Like most websites, rentist.com uses cookies. A cookie is a text file stored on the user’s device when visiting the website. Cookies help store preferences, regional settings, usage choices, and more.
You can disable cookies in your browser settings, but doing so may affect the functionality of the services provided.
Cookies are divided into persistent and session cookies. Persistent cookies remain on your device after you close your browser. Session cookies are deleted once the browser is closed.
Types of Cookies Used:
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Essential Cookies – Enable core services on the website, such as user authentication and security.
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Consent Cookies – Track whether users have accepted the use of cookies.
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Functionality Cookies – Store choices like login credentials or language preferences for a more personalized experience.
How We Use Collected Data
The data we collect may be used for the following purposes:
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To maintain, manage, personalize, and improve our website
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To collect statistics for better service and promotional offers
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To identify you via phone, SMS, or email
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To send information and request feedback on our services
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To prevent fraud and secure our website
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To interact with you via social media
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To read chat history to provide faster and more relevant support
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To improve our service and develop better features
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To process transactions, issue invoices, confirm orders, or process refunds
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To recommend products or services based on your previous activity
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To streamline communications when you contact us
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For other purposes, such as analyzing trends and evaluating marketing campaigns
When We May Share Your Data
We may share or transfer your personal data in connection with a company ownership change, merger, asset sale, financing, or acquisition. You will be notified if your personal data becomes subject to a new Privacy Policy.
We may share your data with:
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Our affiliates (parent and subsidiary companies, joint venture partners)
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Business partners for offering products, services, or promotions
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Any third party with your consent
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Public authorities, if required by law or in good faith to comply with legal obligations, protect rights or property, prevent misuse, or ensure user safety
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We may keep and use your data to fulfill legal obligations, resolve disputes, and enforce our policies.
We may also retain log files for internal analysis. These are generally kept for a shorter time unless needed for security or functionality, or if legally required to be stored longer.
Children’s Privacy
None of our products or services are intended for children under 18, and we do not knowingly collect data from them. If we discover data related to a minor, we will remove it from our systems.
Your Rights to Protect Your Data
You have the right to refuse to share data with us, understanding it may affect your website experience. If you choose not to share data, we will not treat you unfairly. By submitting your data, you agree to its collection and use as outlined in this policy. You may request details about the personal data we hold about you.
If we receive personal data from a third party, we will protect it in accordance with this Privacy Policy and Estonian law. If you share someone else's data, you confirm you have permission to do so.
Even if you previously consented to marketing communications, you can withdraw consent at any time. You may request to be removed from our databases. Occasionally, we may request identification to verify your identity. If you believe any data we hold is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us at info@rentist.com or +372 735 5082, and we will take all reasonable steps to correct it.
If you believe we have violated data protection laws, you can file a complaint using the contact details in this document. We will investigate and respond with the outcome and corrective steps. You also have the right to contact a regulatory authority.
GDPR Data Protection Rights
We want to ensure you are fully aware of your GDPR rights. Every user is entitled to:
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The right to access – You can request copies of your personal data.
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The right to rectification – You can request corrections to inaccurate or incomplete data.
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The right to erasure – Under certain conditions, you can request deletion of your data.
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The right to restrict processing – You can request limitation of how your data is used.
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The right to object – You can object to the use of your data in certain cases.
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The right to data portability – You can request that your data be transferred to another organization or directly to you.
Security of Your Data
Your data’s security is important to us, but please note that no method of online transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Respo Haagised AS takes all reasonably necessary steps to ensure your data is processed securely and in accordance with this Privacy Policy and Estonian law. We will not transfer your data to any organization or country without proper safeguards.
Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time. When changes are made, we will update the revision date at the bottom of the document. Continued use of our website after changes means you accept the revised terms.